Las Fuentes Hotel Policies
Check-In: 13:30 hrs.
Check-Out: 12:30 hrs.
Guarantee policy:
In order to guarantee the reservation we full payment in advance for the first night (transfers, deposit or at the front desk in advance).
Cancellations:
Cancellations must be made at least 72 hours before the date of arrival to avoid cancellation fees in individual reservations.
*Group reservations are subject to a penalty according to the cancellation period.
No shows:
If No Show occurs, a one night stay fee will be charged.
Extra person fee:
A 50.00 MXN fee applies per extra person.
Children:
Minors aged 11 and younger are considered children. 12 years old and older pay full rate.
Pets:
Pets are allowed in special rooms with prior notification.
Overbooking policy:
In case the Hotel is oversold and cannot offer you the contracted service, to the client with a reservation from INTERNET POWER, the Hotel by its own count will find adequate alternatives to supply the service contracted, that will meet or give better service than the original benefits contracted.
The guest will be permitted at least one phone call to his house or office.